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Returns and Exchanges

Our Policy

We have put a lot of effort into ensuring the quality of our craftsmanship and raw materials so that you receive the best quality product. In the event that you do need to return something, our policy is as follows: Cookware, knives, bakeware, tabletop items, and accessories can be returned within 45 days of the original delivery date for a full refund, exchange, or store credit. We cover return shipping for the United States and US territories. Consumable items (including wax, cleaner, meal kits, or perishables), engraved or customized items, limited edition releases, and items denoted as final sale are not eligible to be returned.

For order placed

within the US

, returns can be started



For orders shipped to an address


the US and US territories, returns can be started


. Please note cross border returns include a USD $25 flat fee. All other returns are initiated through the option below. If you have questions regarding our return policy, please contact us at

Start a Return or Exchange

For orders placed in the US and US territories, please click below to start a return or exchange.

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