Our Policy

We have put a lot of effort into ensuring the quality of our craftsmanship and raw materials so that you receive the best quality product. In the event that you do need to return something, our policy is as follows —

For orders placed in the Contiguous U.S, we will accept returns within 45 days of the original delivery date. We offer free exchanges or store credit. Made In will retain $11.99 on all refunds to cover the handling fee associated with the return. For International orders placed, please note cross border returns include a shipping and handling fee that varies depending the cost of return shipping.

Refunds will be processed when delivery of the returned product is confirmed at our warehouse.

Some return exclusions apply including: Consumable items (including wax, cleaner, meal kits, or perishables), engraved or customized items, limited edition releases, and items denoted as final sale are not eligible to be returned.

Gift With Purchase Return/Exchange Policy

If your order included a gift with purchase, to be eligible for a full refund, both the primary product(s) and the complimentary gift must be returned in their original condition. If the gift is not returned with your return, the MSRP value of the gift will be deducted from the refund amount.

Gifts included with your purchases are not individually exchangeable or refundable. We cannot make substitutions for different versions, colors, or variants.

Discounts cannot be stacked or combined. This extends to the 'Gift with Purchase' promotions and means that discount codes will not work where a 'Gift with Purchase' promotion is already applied.

Start a Return or Exchange

For orders placed in the US and US territories, please click below to start a return or exchange.

For orders shipped to an address outside the US and US territories, please click below to start a return or exchange.

If you have questions regarding our return policy, you can learn more here.