We have put a lot of effort into ensuring the quality of our craftsmanship and raw materials so that you receive the best quality product. In the event that you do need to return something, our policy is as follows: Cookware, knives, bakeware, tabletop items, and accessories can be returned within 45 days of the original delivery date for a full refund, exchange, or store credit. We cover return shipping for the United States and US territories. Consumable items (including wax, cleaner, meal kits, or perishables), engraved or customized items, limited edition releases, and items denoted as final sale are not eligible to be returned.
During the holiday season, we offer an extended return window to allow for gifting. Any purchase placed between November 1st, 2021, and December 31st, 2021 is eligible for return for 45 days or until January 15th, 2022, whichever is later.
For order placed
within the US
, returns can be started
For orders shipped to an address
the US and US territories, returns can be started
. Please note cross border returns include a USD $25 flat fee. All other returns are initiated through the option below. If you have questions regarding our return policy, please contact us at firstname.lastname@example.org.