Privacy & TOS

Made In Cookware Privacy Policy

Last Updated 9/22/2020


Thanks for your interest in Made In Cookware! We value and respect your privacy, and the goal of this Privacy Policy is to be transparent about data we collect about you and how it’s used and shared. The Made In Cookware Privacy Policy (Privacy Policy) describes the procedures and associated policies we use to collect, share, disclose, and protect your Personal Information when you visit our site and make a purchase from us. Used collectively, “Made In” refers herein to Made In Cookware, Made In, and Boston Foundry, Inc. 


As a company policy we do not sell, trade or rent your data. We may share your data with 3rd party service providers to facilitate your purchases of our products, to better understand our customer base, and to understand our marketing effectiveness. Data sharing is described in detail below.


Non-Personal Utilization Data

As you interact with our website we collect non-personal utilization data, such as pages visited and products viewed. This data is collected in order for us to improve the products that we offer you.


Definition of Personal Information

“Personal Information” means your personally-identifiable information such as your name, email or mailing address, phone number, and other information that can be used to identify you.


Personal Information We Collect

This covers the various types of Personal Information we have collected, by visitor type, over the preceding 12 months. Data collection is progressive, meaning that data collected for Made In Customers is additive to that collected for Visitors and Subscribers

Visitor Type Description What We Collect Why We Collect It
Website Visitors Individuals visiting our website
  • IP Address
  • Cookie information
  • Where you visit us from
  • Information about your browser
  • Time zone you are in
  • To understand the demographics of those who are interested in the products we provide
  • To track marketing effectiveness
  • To monitor site usage and improve our website
Made In Email List Subscribers Individuals who have signed up for our email newsletter Your email address
  • To deliver relevant content to you via email
  • To offer you discounts on select purchases
Made In Customers Individuals who have purchased goods from Made In
  • Your name and email address
  • Your billing and shipping address
  • Your phone number
  • Your credit card number (neither internally captured nor internally stored, but captured on behalf of our 3rd party payment processor)
  • In order for our 3rd party payment processor to facilitate purchase transaction
  • In order to deliver you products and services

 

How We Collect and Utilize your Personal Information

Website Visitors & Email List Subscribers

What We Collect Why We Collect It Can You Limit It
Cookies To recognize you when you make a return visit to the site and to deliver a consistent experience (e.g. a pre-populated shopping cart) Most modern browsers allow you to limit cookies
IP Address To measure who is visiting our site and from where, and to help identify potential fraudulent activity on the site The only way to limit this is to not visit our site
Browser Metadata To maintain a consistent experience on the site Typically this is communicated automatically by browsers, but some 3rd party tools may allow you to limit this
Email Address To provide you with information on Made In’s products and services You may limit this by not providing your email address initially, or unsubscribing at any time

 

Data Sharing for Website Visitors and Email Subscribers

We share data with our marketing partners in an anonymized format in order to measure the effectiveness of our marketing campaigns. In addition, we share email address data with our email provider in order to deliver emails to you.

 

Made In Customers

What We Collect Why We Collect It Can You Limit It
Name For our 3rd party payment processors to facilitate financial transactions, to ship you our products, and to provide a better site experience as a returning customer. We will also use this information to communicate with you about your order. You may limit this by not purchasing our products
Billing and Shipping Address For our 3rd party payment processors to facilitate financial transactions, to ship you our products, and to provide you information about Made In products you may be interested in. We will also use this information to communicate with you about your order. You may limit this by not purchasing our products
Email Address For our 3rd party payment processors to facilitate financial transactions, to ship you our products, and to provide a better site experience as a returning customer. We will also use this information to communicate with you about your order. You may limit this by not purchasing our products
Phone Number For our 3rd party payment processors to facilitate financial transactions, to ship you our products, and to notify you about Made In news you may be interested in. We will also use this information to communicate with you about your order. You may limit this by not purchasing our products
Your Credit Card Information For our 3rd party payment processors to facilitate financial transactions. Note that we do not store this data anywhere internally You may limit this by not purchasing our products, or by using a different payment methodology in transacting with us

 

Data Sharing for Made In Customers

We share your Personal Information with third party partners in order to facilitate purchases on our website. These third party partners include payments processors, warehouse operations, customer support platforms, and shipping companies. In addition, we may share anonymized data with 3rd party partners to better understand our customer base or improve the products we offer for sale. Unless otherwise noted in this Privacy Policy, we do not authorize our third party partners to use your data for any purpose other than delivering the services they are contractually engaged to deliver for us.

 

Third Party Policies

You may be able to access third-party websites and other tools and services or products via a link, or via our other tools, including purchase financing. The privacy policies of these third parties are not under our control and may differ from ours. The use of any Data that you may provide to any third parties will be governed by the privacy policy of such third party or by your independent agreement with such third party, as the case may be. If you have any doubts about the privacy of the information you are providing to a third party, we recommend that you contact that third party directly for more information or to review its privacy policy.

 

Data Security

The security of your Data is important to us. We use commercially reasonable efforts to store and maintain your Data in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Data that you provide to us. We have implemented procedures designed to limit the dissemination of your Data to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.

 

Data Retention

We will keep your information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained information will remain subject to the terms of this Privacy Policy. Please note that if you request that your information be removed from our databases, it may not be possible to completely delete all of your information due to technological and legal constraints.

 

CCPA Addendum

Residents of California have specific rights that may be in addition to those described above in our Privacy Policy that result from the California Consumer Privacy Act (CCPA), adopted in 2020. Generally speaking, California residents have the right to:

  • Access their Personal Information
  • Request and have said Personal Information deleted
  • Request that a business exclude Personal Information from being sold
  • Not receive discriminatory treatment by a business in exercising their rights under CCPA

 

Data Collection for California Residents

In addition to the Personal Information described above, we collect information about your purchases in order to provide you with a better customer experience, and for us to improve the products we offer to our customers. 

If you would like to request a copy of your data, or request that said data be deleted, please follow the instructions found in the “Contact Information and Requesting Deletion or a Copy of your Data” section below. We will respond to all requests within 10 days, and may ask for specific information to verify your identity. Provided we can successfully verify your identity, we will deliver you a copy of the data we have stored on you within 45 days of receipt of inquiry. 

 

GDPR Addendum

 

Children’s Privacy

Made In’s website is not intended for children under 16 years of age, we do not knowingly collect Personally Identifiable Information from children under 16 years of age (or other age as required by local law). Any users under the age of 18 must have their parent’s permission to access the website. If you learn that your child has provided us with Personal Information without your consent, you may alert us at hello@madeincookware.com. If we learn that we have collected any Personal Information from children under 16 in violation of applicable law, we will promptly take steps to delete such information.

 

Modifications to our Privacy Policy

We will, from time to time, update this Privacy Policy as the need arises. When we do, we will post an updated version of this Privacy Policy to https://madeincookware.com/pages/privacy-policy

 

Contact Information & Requesting Deletion or a Copy of Your Data

If you would like to request deletion of your Personal Information or request a copy of the data we have about you, please reach out to hello@madeincookware.com. Additionally you can reach our team at 512-957-9956. Finally, you may also write to us at: 

Attention: Privacy and Legal
Made In Cookware
1005 E. St. Elmo Road, Building 5
Austin, TX 78745

 

COVID-19 Update to Contact Information - like most employers we are working virtually during the COVID pandemic, and thus cannot guarantee that mail will be read in a timely manner. As such email communication is preferred.

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